Guidelines for Equipment Backorders
Ibhokisi Containers (Pty) Ltd handles all claims for storage solutions, mobile units, and industrial kitchen supplies. To qualify for credit or exchange, items must be verified at 13 Voortrekker St Mossdustria, Mossel Bay, 6510, meet the deadline, and be returned in their original shipping quality.
- Our specialists at Ibhokisi Containers (Pty) Ltd inspect all inventory at 13 Voortrekker St Mossdustria, Mossel Bay, 6510 through systematic checks and photo logs. Please be aware that units with deep wear, alterations, or poor care will undergo a strict review process, which may result in reduced payout or claim rejection. Please contact ibhokisicontainersptyltd@gmail.com for any direct assistance required.
Return System
01
Submit a Notice
Initiate your formal request by emailing ibhokisicontainersptyltd@gmail.com during the 30-day period. Provide order info, proof of status, and a report on the faults found with your catering gear or trailer before shipping to 13 Voortrekker St Mossdustria.
02
Verification and Validation
Once the assets arrive at 13 Voortrekker St Mossdustria, Mossel Bay, 6510, we examine the structural state against your original agreement to confirm if a monetary refund, technical repair, or equipment replacement is applicable.
03
Final Resolution and Transactional Reversal -
After confirmation at 13 Voortrekker St Mossdustria, Mossel Bay, 6510, Ibhokisi Containers (Pty) Ltd process refunds or credits within 7 days via your bank. A complete summary of restocking fees or damage costs will be forwarded to ibhokisicontainersptyltd@gmail.com for your files.